Connect With Us

Our technical support team typically responds within 2-4 business hours during our operating hours. For urgent matters, we provide priority support for enterprise clients with service level agreements.

We also maintain an extensive knowledge base with troubleshooting guides and video tutorials for immediate assistance with common technical issues.

Yes, we specialize in custom LED display solutions tailored to your specific requirements. Our engineering team can create displays in unique shapes, sizes, and configurations to match your vision.

We've created curved displays, transparent LED walls, interactive floor tiles, and custom aspect ratio installations for clients worldwide. Contact our solutions team to discuss your project requirements.

All VZLED products come with a standard 3-year warranty covering manufacturing defects and component failures. Our premium series products include a 5-year warranty with advanced replacement options.

Warranty coverage includes parts and labor, with expedited shipping for critical components. Extended warranty options are available for enterprise installations.

We welcome inquiries from qualified partners worldwide. Our partnership program offers several tiers including authorized reseller, certified installer, and strategic alliance partner.

Benefits include technical training, marketing support, lead sharing, and preferential pricing. Contact our partnership team at chenxuanlin3g@gmail.com to learn about requirements and opportunities in your region.

Sustainability is core to our manufacturing philosophy. We implement several key practices:

• Energy-efficient production processes that reduce power consumption by 40%
• Modular designs allowing 95% component reuse during upgrades
• Recycling program for end-of-life products with 98% material recovery
• Solar-powered manufacturing facilities with carbon-neutral certification
• LED displays with power-saving modes that reduce energy consumption by up to 60%